Frequently Asked Questions
Does the tour still go out if it rains?
Yes it does. However this depends on the prevailing and forecasted weather conditions.
How long does it take by boat to:
- Manjack Cay -30 minutes
- Green Turtle Cay -25 minutes
- No Name Cay - 15 minutes
- Great Guana Cay - 20 minutes Fowl Cay sea park - 35 minutes
- Man O War Cay - 45 minutes
- Elbow Cay, or Hope Town - 55 minutes
- Marsh Harbour - 45 minutes
How far in advance do you need to book a tour?
All tours should be booked at least 24 hours in advance. Please verify with the tour operator, thank you.
How long are the tours?
Tour times range from two hours to usually not more than five hours. Our Bahama Adventure Tour Specialists can customize and prorate any tour.
Who provides transfers?
We can arrange taxi transfers and or car rentals for you to get to us.
Is it possible to do two tours in one day?
Yes it is. There are some tours that can be scheduled for the same day. Our Bahama Adventure Tour Specialists can customize the tours for you.
Do we need to take cash with us?
Yes it is recommended to take cash. We have Treasure Cay’s most extensive gift shop at our home Tour site at Treasure Cay where you can purchase gifts, souvenirs etc. We also host the Islands most popular waterfront full service restaurant and bar - The Coco Beach Bar & Grille, open daily 7.30am to 10pm.
How much cash should we take and do they accept U.S. currency?
The amount of cash you take is all up to you. U.S. currency is accepted. Sorry we do not take checks. We do accept American Express, Visa and Mastercard. There is an ATM Machine at the Royal Canadian Bank in Treasure Cay. The ATM is open 24 hours.
Do we have to tip our Tour Guides or Drivers? How much do you think we should give?
The practice of tipping is noted where required and is discretionary where it is not.
Will there be place to leave our personal items while on the tour?
Sorry, we do not have the ability keep personal items, please secure them in your villa or rental car.
Is lunch included?
Lunch is not included unless noted on the tour details. We encourage you allow at least 30 minutes in advance to pre-order and package any lunch item from the Coco Beach Bar & Grille.
What should we wear for the tour?
Comfortable clothing is recommended and swim suits where applicable. Your Bahamas Adventure Tour Specialist will advise you on what to wear or call us at 1-242-365-8801
Will we be refunded if our flight is cancelled?
If your flight is cancelled please contact your Bahama Adventure Tour Specialist directly. They will do their best to reschedule your tour or book a different tour of the same value for another day.
What is the cancellation policy?
Please contact your Bahama Adventure Tour Specialist as policies vary. Our Bahamas Adventure Tour Specialists understand that things don't always go as planned. That's why they will do their best to accommodate your needs whenever you want to make a change to your tour or excursion.
Can I cancel or reschedule my tour when I get to my destination?
Yes. But please note that a cancelation policy will remain in effect. Tours can be rescheduled based on availability. Please contact your Bahama Adventure Tour Specialist for more information.
Can I book tours by phone?
Yes you can. Please contact your Bahama Adventure Tour Specialists and it will be their pleasure to assist you.
Are there tours for children?
Many tours can accommodate children who are accompanied and supervised by a legal guardian. Please see your Bahama Adventure Tour Specialist for more info regarding tours suitable for your child.
Who will our tour guides be?
Our Bahamas Adventure Tour Specialists are trained and qualified guides on each tour to ensure that you have a fun and safe experience.
Where do we meet for pick up?
Please meet your Island Bahama Adventure Specialist at least 15 minutes prior to the tour departure time with your email confirmation or receipt.
Can I book a private trip?
Yes you can. We will be happy to try and accommodate any special requests made and advise the increase in price. Please see your Bahama Adventure Tour Specialist on property for more information.
Is there a weight limit for tours?
There is a weight restriction of 275 lbs for most tours; however, there are some tours that have no weight restriction. Please see your Bahama Adventure Tour Specialist on property for more information.